Management and follow-up of leads sent to my network or agencies
  1. Centre d'aide
  2. Lead Management
  3. Management and follow-up of leads sent to my network or agencies

How can I receive an automatic e-mail report on the status of my leads (weekly or monthly) ?

Activate automatic e-mail reports and receive a weekly or monthly summary of your leads and actions to follow.

What are the advantages of automatic reports ?

1.  Improve your conversion rate : These reports enable administrators to mobilize their network and users, resulting in better lead updates and optimized conversions.


2.  Increase efficiency : Users receive a clear, concise summary of the actions to be taken on their leads, enabling them to prioritize their follow-up with ease.

How to activate automatic e-mail reports ?

Access user profile settings :
If you have access to the settings, in your settings (⚙️), then “User Profiles”, select the “Notifications” tab of the user profile you are interested in (Example: Dealers).
You'll find a section dedicated to “Oplead reports (weekly or monthly)”.
Check or uncheck to send weekly and/or monthly reports according to your preferences.

Worth knowing :
✅ By default, these reports are not activated.
✅ Activation or deactivation applies to all users in the same profile (it is not possible to select only certain users).
Weekly reports are sent on Monday mornings.
Monthly reports are sent on the first day of the month.

🔹 Don't forget to validate your changes before leaving the page to ensure that your settings are taken into account.

 

What does the automatic e-mail report contain ?

Depending on their user profile and parameters, users receive a detailed report including :

1. Visual identity : display of your company, network or manufacturer logo.

2.  Filtering of leads by period (weekly or monthly).

3. Quick access to your platform : each report contains interactive buttons for direct access to the “Follow-up” tab, pre-filtered according to the selected status (Process, Overdue, In progress, Won).

4. Lead overview : The mail displays up to 2 lead names per category. To view the complete list, simply click on the corresponding button and access the platform.

5. Detailed lead tracking, organized by status:

🔴Process (red section): leads received during the report period that are still in “To be processed” status.
Example: a January 2025 report will show leads received in January and still awaiting action.

Late (grey section): leads requiring an action scheduled over the report period but not yet carried out (appointment, quotation reminder, customer callback,...).
Example: a lead with a quotation to follow up in January 2025 will appear here if it has not been processed.

🟡In progress (yellow section): leads received during the report period that have advanced to “In progress” status.
Example: a lead received in January and marked as “In progress” will appear in this category.

🟢Won (green section): summary of the volume and amount of sales made during the reporting period.
Example: Leads passed as “Sales” in January 2025 will be counted here.

 

Information about the automatic e-mail report

1. Signature at the bottom of the e-mail :

- For network/manufacturer platforms: display of network or manufacturer name.
- For Oplead Pro platforms: display “Eldo”.

2. E-mail parameters (cannot be modified) :

Sender : Company name nom_de_votre_plateforme_oplead@oplead.com
(Remember to check your spam when sending for the first time and add this sender to your contact list if necessary).

E-mail subject : {User name}, have you processed all your {Company name} leads ?

How do I manage multilingual versions ? 

✅ The report is automatically translated into the language of the user receiving the report. This language setting is located in each user's account management, in the “Language” field.

 

💡 If you are unable to access the settings, this may mean that your user profile does not have the right activated. 
Get in touch with your partnership manager or make a request from your interface to the Care Eldo service.